top of page
University of Rochester

Coach Training for

Professionals in Education

Coaching the Next Generation. 

This training is designed to provide professionals in education environments the Coaching tools that they need to have productive coaching conversations. 


How it started.

I worked for a community college in NM for a few years and was welcomed into a team of some of the first Academic Coaches specifically charged with Coaching students. Not the kind of coaching that is a buzz word for teaching, training, consulting, mentoring, etc. The kind of deep, transformational coaching that changes lives and gets results as people step into the person they want to become. We rallied to start working toward receiving a coaching certification and a group of us became BCC cerfitied through the Center for Credentialing and Education (CCE). Since most of the coaches at the college had a background in counseling, this was ideal for them and it worked for me. After coaching more than 1000 students between my work at the college and the university "across the street" I began training small departments that wanted to couple targeted performance indicators to student success. My foray into the training world began with a call from a small southern college in Georgia, looking to make a real difference and lasting change with their students. 

How it continued to grow.

In March of 2018, I attended the NACADA Region 8 conference in Portland, OR. It was close to home and I thought that I had something to say about Coaching in institutions of higher education (IHEs). Most of the meaningful time I've spent as a professional has been within Higher Education, and also with performance-based grant-funded programs. Coaching has been instrumental in raising performance of staff and students alike. Without meeting performance indicators, funding sources dry up due to the inability of a program to demonstrate that they are being successful. I was fortunate enough to be recognized with "Best of Region 8" presentation on how to incorporate coaching into whatever approach to academic advisement. I presented at the Annual NACADA Conference in Phoenix, AZ and enjoyed the time I've spent working with various institutions on developing coaching as an approach to working with students to increase their performance. I've found that the number can be as high as a 20% increase in retention and 15% for graduation.

Why should education professionals attend a Coach training?

The answer may be that retention rates and graduation rates increase as students connect with coaching on and off-campus. Bettinger and Baker (2014) produced the first published material related to the benefits of coaching and academic success. However, it also builds an inclusive environment where students feel valued and understood. An educational environment that includes the trust, honesty and development/growht focused qualities that form the core of coaching will, without a doubt, produce positive results for retention and completion that all IHEs are trying to accomplish. 

Signature - Michael Heim - White.png

What to Expect

Coaching the Next Generation. 

Sixteen (16) hours, two (2) days of fast-paced, knowledge dense foundations of coaching training for professionals in Education. Coach training is perfect for Advisors and other professionals that are part of an institution that would like to increase student retention and graduation rates.


This training helps shift the paradigm from giving advice and relying on expertise to incorporating coaching expertise to elicit the answers needed to improve outcomes. Coaching skills can be best described as an overlay for your student-facing, people skills as you continue to work in their industry. The research is already in through a couple of studies that demonstrate the positive outcomes for instituting a Coaching Approach to working with students and colleagues. 

"Michael's Training was instrumental in getting our program up and running."

Zach - University of North Georgia

University of Washington
Preferred Coaching Manual
Co-Active Coaching (Kimsey House, et al)
Preferred Coaching Deck
Preferred Coaching Model notepad

Coaching Ethics Overview (ICF and CCE)

Coaching from and for strengths.

Preferred Coaching Model Introduction

Coaching Skills

Peer-Coaching Practice

Paradigm Shifting

Pre-/Post-Training Coaching Knowledge Assessments

University of Montana
Stanford University
Adding Power to Inquiry:

Powerful questions, probing questions, open-ended questions...Call them what you will, there is an art to building conversations based on getting to the heart of the matter and making progress. It is tough to tackle the challenges that are at the core of each challenge. 

By definition, the art of using powerful questions infuses our conversations with the power to act on "powerful" decisions. They provide the psychological oxygen and space to consider our next steps in surprising ways, unpredictable ways. 

It is the best way to carry out conversations. 

CCE | BCC Coach Training

The BCC Certification for coaches is a great training for those individuals that have an understanding of coaching concepts that have been developed from their work as mental health professionals like counseling. 

Thirtytwo (32) hours of the foundations of coaching.


This training works best for individuals that are working toward a coaching Board Certified Coaching Certification (BCC) from the Center for Credentialing Education (CCE). It's short, quick, and helps shift the paradigm from giving advice and relying on expertise to incorporating coaching expertise. Think of it this way, this is an overlay for people's skills as they continue to work in their industry. 

CCE BCC Ethics and Core Competencies

Coaching from and for strengths.

Preferred Coaching Model Introduction

Relevant Research

Coaching Skills

Coaching Practice


Paradigm Shifting


Pre-/Post-Training Coaching Knowledge Assessments

In Development

ICF | ACSTH Coach Training

Sixty (60) hours of coach training approved to be applied to the ICF certification. 

First Thirty (30) Hours

ICF Ethics and Core Competencies

Coaching from and for strengths.

Preferred Coaching Model Introduction

Coaching Skills

Coaching Practice

Peer Coaching

Paradigm Shifting

Evaluated Coaching Practice

Second Thirty (30) Hours

Advanced Coaching practice

Powerful Question Building

Heart of the Matter Approaches

In Development
bottom of page